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HOW IT WORKS

From request to resolution — with full visibility.

What CareCueD measures and how it works in your facility.

What CareCueD measures during a pilot.

Average acknowledgment time
BeforeUntracked or manual
With CareCueDLogged from first request
NotesFacility-specific
Unresolved requests
BeforeUndocumented
With CareCueDEscalated per facility policy
NotesConfigurable
Caregiver documentation
BeforeManual, time-consuming
With CareCueDAutomated workflow logging
NotesFrom day one
Request routing by department
BeforeAll to nurses station
With CareCueDRouted to right team
NotesConfigurable
Escalation frequency
BeforeUntracked
With CareCueDLogged and reportable
NotesOngoing

Pilot results are facility-specific. CareCueD establishes a baseline and measures changes during deployment rather than promising predetermined outcomes.

Example 90-Day Pilot Scenario

The following is a fictional demonstration showing the types of operational changes a facility could evaluate during a CareCueD pilot. It does not represent actual customer results. All data shown is simulated.

The challenge

We were bleeding staff. Families called constantly. Surveyors found our paper logs inconsistent. I was managing crises, not care.

— Fictional Executive Director, demonstration scenario

  1. Baseline

    Hardware install and staff orientation — existing workflow continues unchanged

  2. Week 2

    Shadow mode — system runs parallel, no interruption to existing workflow

  3. Week 3

    Go-live — staff begin receiving contextual alerts

  4. Week 4

    Staff adoption milestone — team reports reduced friction during night shifts

  5. Week 8

    Family portal activation — families begin enrolling

  6. Week 12 — Final Review

    Pilot outcomes reviewed against baseline. Facility receives full outcomes report.

What the pilot measures

At the 90-day review, the facility receives a full outcomes report covering response times, escalation frequency, documentation completeness, and staff workflow changes — measured against the pre-pilot baseline.

Pilot investment

$2,000/mo

Staff time tracked

Measured

Response time changes

Measured

Financial and operational measures

Reviewed at 90-day report

Example financial and operational measures would be reviewed against the facility's baseline at the end of the pilot. Individual facility results vary.

What CareCueD is designed to deliver.

For Care Teams

Clearer prioritization · Less administrative friction

CareCueD was built to support the people doing the work — not add another burden. Clearer requests, smarter routing, and automatic documentation give staff more time for direct care.

For Residents

A clearer voice · Faster acknowledgment

A resident should not have to repeatedly press a button and hope someone understands why they need help. CareCueD gives residents a clearer way to communicate their needs.

For Operators

Visibility · Documentation · Escalation control

From request to resolution, CareCueD creates visibility. Administrators can review the sequence of events rather than reconstructing incidents from memory.

Why this matters.

The staffing crisis is real

CNA turnover in skilled nursing averages 50–75% annually industry-wide, driving up training costs and reducing care continuity for residents.

Response time is a safety issue

Delayed response to resident calls is a leading contributing factor in falls, pressure injuries, and preventable hospitalizations in long-term care settings.

Documentation gaps create survey risk

Incomplete or inconsistent care documentation is among the most common findings in CMS surveys of skilled nursing facilities.

See your facility's numbers.

12-minute demo. Real resident. Real night. Real response.

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